Payment and Refund Policy

1. Payment Methods Accepted

We accept payments through direct bank account transfer. At this time, we do not accept credit/debit cards, PayPal, or other payment gateways.

2. Bank Account Details

Once you place an order or request a service, you will receive our official bank account details on the checkout confirmation page. Please ensure you transfer the exact amount as specified in your invoice.

3. Payment Confirmation

• You must upload your payment proof (e.g., bank receipt or transaction confirmation).
• We will verify your payment within 1–2 business days of receiving proof.

4. Order Processing Time

• Orders will be processed only after full payment has been received and verified.
• Any delay in payment confirmation may result in a delay in processing or delivering your order.

5. Refunds and Disputes

• All refund requests must comply with our Refund Policy.
• Refunds for payments made by bank transfer will be processed to the original sending bank account only.
• Refunds may take up to 7–14 business days after approval.

6. Currency and Charges

• All payments must be made in INR.
• You are responsible for any bank charges, transfer fees, or costs incurred during the transaction.

7. Incorrect Payments

• If you send an incorrect amount or fail to include the necessary reference details, your order may be delayed or canceled.
• In such cases, we will attempt to contact you, but we are not liable for any resulting delay or loss.

8. Security Notice

• Always confirm that you are transferring funds to our official bank account. We will never ask for your bank login details or passwords.
• If you suspect any fraudulent activity, please contact us immediately at lioracrestllp@gmail.com.

9. Contact Us

If you have any questions regarding payments, please contact:

• Email: lioracrestllp@gmail.com
• Phone: +1-XXX-XXX-XXXX
• Address: LIORA CREST LLP, 3/11 Thenguvila Puthen Veedu, Alummoodu (P.O), Kollam, Kerala 691577